FOCUS: Be wary when renting a car for any trip

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Summer is coming eventually, and you may want to take a last minute trip. Rental cars have become essential for many vacations or business trips, but rental contracts are often misunderstood. Better Business Bureau Serving Metro Atlanta, Athens and Northeast Georgia advises consumers to read contracts carefully before signing.

Renting a car can be a great convenience when you’re traveling to regions without good public transportation or taxi service. But it’s always wise to understand the provisions of a rental contract and any limitations on the use of a vehicle.

Unexpected costs like mileage caps, insurance and drop off fees can also change the price dramatically. Putting in a little extra time for comparison shopping before renting can save you money, and future hassles.

Additional fees that may influence the overall price you pay are:

  • Drop-off charges may apply if you return the car to a different location;
  • Taxes for state, city, or airport;
  • Location rates may vary within the city and at the airport for the same firm;
  • Daily rates may be higher during certain days of the week;
  • Special offers may be available during certain holidays or seasons; and
  • Additional fees may apply for extra drivers.

logo_bbbBBB offers the following tips for renting a car:

Ask for discounts: If the advertised price is higher than you want to pay, ask whether discounts apply if you’re a senior citizen or a member of an automobile club. Discounts also may be available for certain dates, weekends or longer trips.

Consider location: Renting from an airport-based rental facility often is more expensive than an off-airport location, usually because of taxes and surcharges the airport charges the rental company.

Look for package deals: Some airlines may offer discounted rates if you purchase more than one service, such as a flight, rental car or hotel stay.

Understand insurance: Check your car insurance policy before you leave home. In many cases, your policy will cover damage to a rental vehicle and you can skip insurance through the rental contract.

Ask about late or early return fees: Some renters have been surprised at being charged a fee for returning a car early or late. Sometimes, the penalty may be deducted from your deposit. If you’re traveling over a holiday or have to return the car outside of regular working hours, ask whether the office will be open or if you need to drop keys in a lock box.

Ask for the final price: Make sure the rental agent explains all of the charges before you sign the contract and drive off the lot. It can prevent surprises later.

Check their record: BBB Business Reviews will show whether a rental service has complaints and how those complaints have been resolved. Visit bbb.org to check out rental car businesses and read reviews.

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