Post Tagged with: "customer service"

FEEDBACK:   Thoughts on Emanuel Nine and customer service

FEEDBACK:   Thoughts on Emanuel Nine and customer service

Judy Hines: “As we approach the anniversary of the deaths of the Emanuel Nine two years ago, we should pause to take stock of where we are in terms of the public health menace of gun violence.”

Glenda Nemes: “Yes, I agree there is a poor customer service epidemic. But Customer Service is multifaceted. “

by · 06/19/2017 · Comments are Disabled · Feedback
KAYNARD: Customer service has left the building

KAYNARD: Customer service has left the building

By Michael Kaynard, special to Charleston Currents  |  Unless you have been living under a rock for the past 30 years, you have undoubtedly noticed that good customer service is a thing of the past. In most places, you could set off firecrackers and not one employee would respond.

Kaynard
Perhaps some small mom and pop stores still value service but the larger, corporate businesses have too few employees and many are untrained about their products. Most could not care less whether you buy. 

by · 06/12/2017 · 4 comments · My Turn, Views